Privacy Policy

Pelee Wings Outfitters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how it is used, and how it may be shared when you interact with our website, services, or communications, including SMS messaging.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with us, including when you place an order, contact us, subscribe to updates, or opt in to SMS communications.

This information may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order information and purchase history
• Any information you provide through forms, emails, or customer service interactions

We may also collect limited technical information automatically through our website, such as browser type, IP address, and pages visited, to help improve our services.

How We Use Your Information

We use personal information to operate our business and provide services to our customers.

This information may include:

• Processing and fulfilling orders
• Responding to customer inquiries and support requests
• Sending order confirmations and shipping updates
• Providing product information, promotions, or updates (when consent has been provided)
• Sending SMS notifications or marketing messages when you opt in
• Improving our website, services, and customer experience

Who We Share Your Information With

We do not sell your personal information. We may share information with trusted service providers when necessary to operate our business, such as:

• Payment processors
• Shipping and fulfillment partners
• Website hosting providers
• Email and communication platforms
• SMS messaging service providers

SMS consent is not shared with third parties or affiliates.

We may also disclose information if required by law or to protect the rights and safety of our business or customers.

SMS Communications

If you choose to opt in to SMS communications from Pelee Wings Outfitters, you may receive text messages related to:

• Order Updates
• Customer service communications
• Promotions or special offers (if consented)

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. SMS consent is not shared with third parties or affiliates.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no internet transmission is completely secure, we use industry-standard practices to safeguard your information.

Your Privacy Choices

You may choose not to provide certain personal information, though this may limit your ability to use some services. You may also unsubscribe from marketing emails or opt out of SMS messaging at any time.

Privacy Policy Access

This privacy policy is publicly available on our website. For transparency and accessibility, we recommend including a link to this policy on web forms where personal information is collected and in the footer of every page on our website.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Pelee Wings Outfitters
Phone: 519-326-5193
Email: info@peleewings.ca
Website: https://www.peleewings.ca